The Disputes Tribunal is quicker, cheaper and less formal than court.
Disputes Tribunal hearings are informal. There's no judge or jury. The hearing is run by a referee. You can’t have a lawyer represent you. Hearings can also be held using audio visual services such as videoconferencing or telephone but only if the Referee is satisfied that it's appropreiate to do so.
It's usually in a small hearing room rather than a court room. These rooms are set up like a meeting room with chairs around a table. You usually don't need to give evidence under oath.
You don't have to dress formally. You can wear clothes you feel comfortable in.
Although the referee will lead you through the hearing, you're more likely to get the result you want if you prepare well for the hearing and bring everything you need.
Read more about Disputes Tribunal at: https://disputestribunal.govt.nz/