Is there any other costs that I should be aware of?

One of CIA's core values is being transparent to our clients.

In our terms and conditions we have stated all other costs that the debtor or you could be charged in addition to the standard ones displayed in our pricing options.

All these costs have been calculated by reviewing the market, our competitors along with reviewing any additional costs or work we have to do. Our findings have shown that we have been able to bring down significantly the fee's/costs we feel reasonable for our clients, debtors and us.

Here is a list of these other possible costs:

  • Distribution of payments to any non-New Zealand (oversea's) bank accounts will incur a fee of $20 per payment made to a client.
  • If a debt is paid by cheque and that cheque is not honoured (bounces) then a $50 dishonour fee may apply.
  • If a client has failed or refused to pay an invoice within 30 days, where commission is due for a payment in full from the debtor, which has been paid direct, he/she/it will be charged a fee of $300+GST which will be added on top of the commission due, and this will be lodged against the appropriate party.

We highly recommend you reading through the terms and conditions of any debt collection agency you choose before lodging your debt as you may find there are hidden costs.

See our terms and conditions page for further details.

Is there any other costs that I should be aware of?

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